Reflections

Finally, a use for AI...

Finally, a use for AI...

I've got a lot of mixed feelings about AI. It's the hottest thing since the last one - Bitcoin - which I still don't "get" the hype about. Perhaps it's a professional critique - as an accountant, numbers are pretty black and white. AI isn't a shade of grey - it's a hot pink. It makes stuff up and can't be blindly trusted.

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A Better Work-From-Home Zoom Setup

We are two-and-a-half years into the pandemic. While many people are heading back into offices, work-from-home and hybrid arrangements are likely here to stay. Zoom calls, Microsoft Teams, FaceTime, Skype, or your other favourite application of the moment, will continue to be used. The days of in-person meetings, with the high cost and inefficiency of travel, won't come back the same way.

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No masks, no manners.

Last Friday, Covid-19 mask mandates were lifted. Where I live, these were previously enacted by the Provincial Government. Masks are optional anywhere in British Columbia. Where I live, masks now are worn by less than half of the population when out and about. I hope that the virus got the memo.

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A Special Place In Hell….For Call Centres

As business services increasingly go online and become subscriptions, more and more businesses must have call centres. I'm sure managing a call centre isn't easy, particularly with a pandemic and work-from-home regulations. However, I doubt anyone who sets up, runs and manages a call centre has ever had to use it from an outside line. There is a special place in hell, with scarce exceptions, for call centres.

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